Terms of work

1. Who provides the services

Services are provided by Kamil Kseń, correspondence address: Skrzynka pocztowa 175, 41-200 Sosnowiec, Polska, email: Show email, as an unregistered business activity under Polish law (Art. 5(1) of the Entrepreneurs’ Law) under the name Odklik. I am not a company and I work alone.

2. Services on the site

• You can browse the site, use the savings calculator and the quick process check, and send an enquiry through the form, free of charge.
• All you need is an up-to-date browser with JavaScript enabled and, to send the form, an email address.
• The agreement to use the form starts when you begin filling it in and ends when you send or abandon it. You can stop using the other features at any time by closing the page.
• You may not send unlawful content, or third parties’ personal data without a legal basis, through the form.
• Calculator and quick-check results are illustrative estimates, not an offer or a guarantee of savings.

3. Prices and concluding a contract

• Prices on the site are final. I am exempt from VAT under Art. 113(1) of the Polish VAT Act, so no VAT is added. Business clients from other EU countries: please contact me before ordering so we can confirm how the service will be invoiced.
• The price list is for information: “from” prices depend on scope. The binding price is the individual quote I email after reviewing your process.
• A quote states the scope, total price, deadline, payment terms and, separately, any external costs (licences, APIs, servers).
• The contract is concluded when you accept the quote by email. You receive confirmation together with these terms on a durable medium (email).

4. Payment

• Payment is by bank transfer against a receipt, within the term in the quote (by default 7 days from issue). An invoice without VAT is available on request.
• Larger implementations may be paid in parts, e.g. a deposit and a payment after acceptance.
• The process audit is paid in advance. If you order the implementation within [60] days of the audit, its price is deducted from the implementation price.
• Monthly care is paid in advance for each month.

5. Delivery, acceptance and scope changes

• I work remotely, in accounts and tools owned by your company. Required access is agreed in the quote; you can revoke it at any time.
• Acceptance means checking the agreed scenarios. After acceptance you receive a guide and the configuration.
• For 14 days after launch I fix, free of charge, errors within the agreed scope.
• Scope changes during the work require acceptance by email. I state the cost before doing extra work.

6. Monthly care

• The scope of care (monitoring, reporting channel, response time) is set out in the quote.
• You can cancel at any time, effective at the end of the paid month. Unused change hours do not roll over.

7. Ownership and confidentiality

• Accounts, workflows, configuration and code prepared for you belong to your company. On payment I transfer the economic copyrights to works created under the contract, in the fields of use needed to use, modify and maintain them.
• This does not cover third-party tools and libraries (e.g. n8n, Make, open source), which you use under their own licences.
• I keep information about your company confidential. If I process your customers’ personal data, we sign a data processing agreement.

8. Liability

• I am liable for the service’s conformity with the contract as provided by law, and towards consumers also under consumer protection law.
• I am not liable for outages or changes in third-party tools (e.g. a provider changing its API), unless covered by monthly care.
• Towards clients who are neither consumers nor sole traders with consumer status, my liability is limited to the fee for the service concerned and excludes lost profits, except for damage caused intentionally.

9. Complaints

Send complaints about a service or the site to Show email, describing the problem and what you expect. I will reply within 14 days of receipt.

10. Consumers and sole traders with consumer status

These rules apply to consumers and to sole traders for whom the contract is not of a professional nature (Art. 38a of the Polish Consumer Rights Act).

You may withdraw from a distance contract within 14 days of concluding it, without giving a reason. Just send a statement to Show email — you may use the template below, but you don’t have to.

If you want me to start before the 14 days pass, ask for it explicitly, e.g. by replying to the quote with the statement below. If you then withdraw, you pay for the work done so far; once the service has been fully performed, the right of withdrawal expires.

You may use out-of-court dispute resolution, e.g. a local consumer ombudsman in Poland or the consumer body in your country.

Model withdrawal form

To: Kamil Kseń, Skrzynka pocztowa 175, 41-200 Sosnowiec, Polska, email: Show email

I/We(*) hereby give notice that I/we(*) withdraw from my/our(*) contract for the provision of the following service: ………………………………

Contract concluded on: ………………………………
Name of consumer(s): ………………………………
Address of consumer(s): ………………………………
Signature of consumer(s) (only if this form is sent on paper): ………………
Date: ………………

(*) Delete as appropriate.

Model request to start before the withdrawal period ends

I request that the service starts before the 14-day withdrawal period ends. I acknowledge that:
– if I withdraw after work has started, I will pay for the services provided up to the withdrawal;
– once the service has been fully performed, I lose the right to withdraw.

11. Final provisions

• Contracts are governed by Polish law. This does not deprive consumers from other countries of the protection granted by the law of their country.
• Disputes with non-consumer clients are settled by the court competent for my address.
• Changes to these terms do not affect contracts concluded before the change.